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Course 03 · 5 hours · In-person or live virtual
Restoration 101: What Happens After the Claim
A working tour of the restoration process — mitigation, abatement, rebuild — for the people who sell the policy.
CE credits
5
Insurance Council of BC
Overview
Most insurance professionals sell, place, or adjust property coverage without ever seeing what the restoration contractor actually does on site. This course closes that gap: the equipment, the standards, the sequencing, and the cost drivers that decide whether a claim runs clean or runs long.
Learning outcomes
- 01Walk a job site and identify each stage of the restoration sequence
- 02Read mitigation, abatement, and rebuild scopes
- 03Recognize the four IICRC water classes on inspection
- 04Understand why asbestos and lead testing precedes demolition in pre-1990 buildings
- 05Speak the contractor's vocabulary in claim conversations
Modules
MODULE 01
Mitigation
Containment, extraction, drying, monitoring.
MODULE 02
Hazardous materials
Asbestos, lead, mould — when and how.
MODULE 03
Demolition & reconstruction
Sequencing and trade coordination.
MODULE 04
Documentation
What the file needs to close clean.
MODULE 05
Cost drivers
Where estimates run over and why.